Legal
Privacy Policy
This page explains how Nexolio IT collects, uses, stores, and protects information when users interact with our website, products, and services.
Introduction
Nexolio IT respects your privacy. We are committed to handling personal and business data responsibly and transparently. This Privacy Policy describes what information we collect, why we collect it, and how we use it across our website, consultation process, software services, and communication channels.
Information We Collect
We may collect the following categories of information:
- Name, company name, job title, and contact details
- Project requirements, inquiry details, and business communication
- Technical data such as browser type, device type, IP address, and usage logs
- Information submitted through forms, email, WhatsApp, or meetings
- Files, media, and business documents shared during project discussion
How We Use Data
We use collected information to:
- Respond to inquiries and provide quotations or consultation
- Deliver software, design, development, and support services
- Improve website performance, usability, and security
- Maintain communication regarding projects, updates, and support requests
- Comply with legal, contractual, and operational obligations
Data Sharing
We do not sell personal data. We may share limited information with trusted service providers or infrastructure partners only where necessary to operate our services, host systems, process communication, or maintain security. Any such sharing is limited to legitimate business use.
Data Security
We apply reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, or loss. While no online system can guarantee absolute security, we continuously work to maintain safe and reliable handling practices.
Your Rights
Depending on your location and applicable law, you may have rights to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of data where applicable
- Object to certain uses of your data
- Request clarification about how your data is processed
Data Retention
We retain information only for as long as necessary for project delivery, support, security, recordkeeping, or legal compliance. Retention periods may vary depending on the nature of the engagement and applicable requirements.
Contact Us
For privacy-related questions, data access requests, or any concern regarding this policy, you may contact Nexolio IT using the details available on our Contact page.